Luxury Chauffeur protocol

Luxury Chauffeur & Security Service Guidelines

At Localrydes, we specialize in providing unparalleled luxury chauffeur services combined with discreet security measures. This manual equips chauffeurs with the necessary skills to deliver a premium experience while ensuring passenger safety and comfort.



1. Behavior Guidelines

Professionalism
  • Exhibit a calm, confident, and composed demeanor at all times.
  • Address passengers formally (e.g., "Mr. Smith" or "Ms. Johnson") unless requested otherwise.
  • Ensure all interactions reflect LOCALRYDES' high standards of discretion and luxury.

Situational Awareness
  • Remain vigilant and aware of surroundings during all trips.
  • Monitor for potential security risks, such as unusual vehicles or individuals.
  • Notify the appropriate personnel immediately if a security concern arises.


Confidentiality
  • Maintain strict confidentiality regarding passenger identity, itinerary, and conversations.
  • Avoid discussing sensitive topics in public or within earshot of others.


Punctuality and Preparedness
  • Arrive 15–20 minutes early for assignments to inspect the vehicle and review the trip itinerary.
  • Keep alternative routes ready to avoid delays or mitigate risks.


Proactive Service
  • Offer assistance with luggage, open doors, and adjust in-car amenities to passenger preferences.
  • Be ready to provide updates or answer questions about the trip without being intrusive.